BOBABIE

BOBABIE — Support

Soothing sounds for sleep and relaxation · iPhone and iPad

Contact us

A question, a problem, a suggestion: danicojo@hotmail.fr. Please include your device model, your iOS version and what you observe.

Frequently asked questions

How do I mix several sounds?

Tap a tile to start a sound, then tap others to add them. Each active sound has its own volume slider in "Your mix". Tap an active tile to remove it.

How does the free version work?

You can listen for free in 20-minute sessions. During the last 2 minutes the volume fades out gently, then the sound stops. A 2-minute break is then required before you can start a new session. If you stop before the end, the remaining time is kept.

What does "BOBABIE Unlimited" unlock?

One payment, for life, no subscription: unlimited listening without breaks, timers from 30 minutes to 8 hours, and saving your own mixes ("My Mixes"). The price is shown by the App Store in your currency.

How do I restore my purchase (new device, reinstall)?

Open the purchase screen (for example by tapping "My Mixes" or a locked timer length), then tap "Restore purchase". Use the same Apple account you bought with. Family Sharing is not available for this purchase.

How do I ask for a refund?

Payments are handled by Apple: go to reportaproblem.apple.com.

Does the sound keep playing with the screen locked?

Yes. BOBABIE plays in the background and you can pause or resume from the lock screen and Control Center. Playback never resumes by itself after a call or an alarm: restart it yourself.

I hear no sound

Check the device volume, that the sound is active in "Your mix", that its slider is not at zero, and that the audio output (headphones, Bluetooth) is the one you expect. If the problem persists, fully close the app and reopen it.

What happens to my data?

BOBABIE collects no data: see the privacy policy.

App languages: English, French, Spanish, German, Italian, Portuguese (Brazil), Dutch, Russian, Japanese, Korean, Simplified Chinese, Arabic, Hebrew, Turkish, Polish, Swedish. Requires iOS 17.6 or later.